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County Connection & WHEELS Service Around Thanksgiving

Posted on November 21, 2015 at 2:15 PM Comments comments (0)

County Connection will not operate on Thanksgiving Day, November 26th. There will be regular weekday service the next day. 


WHEELS will operate a Special Service on Thanksgiving Day, where routes 10 and 15 are in service on special holiday schedules. No other lines will be in service.


The following day, WHEELS will be running Enhanced Saturday Service, with all regular Saturday routes in effect with additional limited service added to lines 20X and 70X. 


For more info, go to www.wheelsbus.com and countyconnection.com.

Clipper is Growing... Four More Transit Agencies Join Clipper!

Posted on November 1, 2015 at 11:25 AM Comments comments (0)

The wait is finally over! County Connection, WHEELS, Tri Delta Transit and WestCAT now all accept Clipper! 


Using Clipper on County Connection:


You can use Clipper on every single County Connection fixed route service, except for Route 250 and 260, as well as the Alamo Creek Shuttle.


To use Clipper on County Connection, you must have at least $1.75 on an adult Clipper and at least .75 cents for a senior Clipper.


To pay your fare, locate the clipper machine just behind the front doors as you enter. Tag your card to the scanner, and wait for the beep and a green light. You have paid your fare, and can proceed to your seat.


Clipper will automatically recognize County Connection's two-hour transfer period, meaning you will not be charged for your second ride within two hours.


Clipper will not, however, recognize a second transfer within two hours. If you need to make a second transfer, ask the bus driver for a paper transfer upon boarding your second bus. When boarding your third bus, leave your Clipper card in your pocket, and give the operator your paper transfer.


Clipper will also not recognize County Connection's three-hour transfer period on weekends. If three hours is necessary for you, ask for a paper transfer; Do not tag your Clipper card.


County Connection has also established the Day Pass Accumulator, which deducts a certain amount of cash from your Clipper card based on the number of times you've used it for one day.


The maximum adults and youths pay per day is $3.75, and the maximum for seniors and disabled is $1.75. So for adults and youths, your first ride of the day would be $2.00. Your second ride would be $1.75, and any ride after that is free.


For seniors and disabled, your first ride would be the standard fare, $1.00. Your next ride would be 75 cents, and any ride following that is free.


Keep in mind that the Day Pass Accumulator does not include transfers, so if you don't use your free transfer within two hours or if you do use it once, the Day Pass Accumulator comes into effect on your Clipper.


If you are a senior and are over 65, you can ride any fixed-route bus for free between 11:00 AM and 2:00 PM. However, Clipper will not recognize this, as this is County Connection-exclusive. Do not tag your Clipper card upon boarding.


Clipper will recognize any free bus-to-bus transfer between County Connection, WHEELS, Tri Delta Transit, and WestCAT at shared stops.


BART-to-bus transfers will be recognized on Clipper, which is 50 cents on County Connection. You can find BART-to-bus transfers inside BART stations.


There are two passes available for Clipper on County Connection, WHEELS, Tri Delta Transit, and WestCAT:

31-Day East Bay Value Pass – local – $60

 

31-Day East Bay Value Pass – express – $70


These passes are available for use on every single line of these four agencies, except LYNX buses. When purchased, the pass is valid for 31 days, not the calendar month, and begins whenever you first tag your Clipper card after buying the pass.


Using Clipper on WHEELS:


Clipper can be used on all WHEELS fixed routes. To use Clipper, locate the scanner by the front doors and tag your card. Wait for the beep and a green light. 


WHEELS also recognizes the Day Pass Accumulator, which ensures adults and youths pay no more than $3.75 every day, and seniors and disabled pay no more than $1.75. 


For adults and youths, your first ride of the day would be $2.00. Your second ride would be $1.75, and any ride after that is free. For seniors and disabled, your first ride would be the standard fare, $1.00. Your next ride would be 75 cents, and any ride following that is free.


Keep in mind that the Day Pass Accumulator does not include transfers, so if you don't use your free transfer within two hours or if you do use it once, the Day Pass Accumulator comes into effect on your Clipper.


Clipper recognizes any transfer between WHEELS and other transit agencies, which include County Connection, BART, ACE, and the Downtown Pleasanton Route. All transfers are free, except for BART, which costs $1.00. All transfers are valid for two hours.


As with County Connection, Tri Delta Transit and WestCAT, WHEELS recognizes the 31-Day East Bay Value Pass – local – $60, and the 31-Day East Bay Value Pass – express – $70. You can also buy a WHEELS-exclusive 31-day pass from Clipper's website.


Clipper will recognize any free bus-to-bus transfer between County Connection, WHEELS, Tri Delta Transit, and WestCAT at shared stops.


Using Clipper on Tri Delta Transit:


Clipper can be used on any Tri Delta Transit fixed route. To use Clipper, locate the scanner by the front doors. Tag your card, and wait for the beep and a green light. You have paid your fare, and can proceed to your seat.


Tri Delta Transit's current 24-hour pass will be changed into a single-day pass, which will expire at 2:59 AM. This applies to the Day Pass Accumulator, which ensures adults and youths pay no more than $3.75 every day, and seniors and disabled pay no more than $1.75.


For adults and youths, your first ride of the day would be $2.00. Your second ride would be $1.75, and any ride after that is free. For seniors and disabled, your first ride would be the standard fare, $1.00. Your next ride would be 75 cents, and any ride following that is free.


Keep in mind that the Day Pass Accumulator does not include transfers, so if you don't use your free transfer within two hours or if you do use it once, the Day Pass Accumulator comes into effect on your Clipper.


If you use your Clipper card on Tri Delta Transit once, you can ride one more bus within two hours of your first trip for free. If you do not use a Clipper card, you are not entitled to the free transfer.


Clipper recognizes transfers between BART and County Connection at shared stops. 


Tri Delta Transit recognizes the 31-Day East Bay Value Pass – local – $60, and the 31-Day East Bay Value Pass – express – $70. You can also buy a Tri Delta Transit-exclusive 31-day pass for $57.00, which is valid for 31 days as soon as you tag your Clipper for the first time after buying the pass.


Using Clipper on WestCAT:


You can use Clipper on all WestCAT fixed routes except for the local LYNX route. To use Clipper, locate the scanner by the front doors. Tag your card, and wait for the beep and a green light. You have paid your fare, and can proceed to your seat.


The 31-Day East Bay Value Pass – local – $60, and the 31-Day East Bay Value Pass – express – $70 are recognized by WestCAT and Clipper. You can also buy a WestCAT-exclusive 31-day pass for $40.00.


WestCAT also recognizes the Day Pass Accumulator, which ensures adults and youths pay no more than $3.75 every day, and seniors and disabled pay no more than $1.75.


For adults and youths, your first ride of the day would be $2.00. Your second ride would be $1.75, and any ride after that is free. For seniors and disabled, your first ride would be the standard fare, $1.00. Your next ride would be 75 cents, and any ride following that is free.


Clipper recognizes one free transfer between WestCAT, WHEELS, County Connection and Tri Delta Transit at shared stops.


Clipper also recognizes discounted transfers between AC Transit, FAST Route 90, Golden Gate Transit routes 40E and 42E, SolTrans Route 80S and VINE Route 29, as well as the discounted BART-to-bus transfer.


In 2016, Clipper is expected to be expanded to Union City Transit, Petaluma Transit, Santa Rosa CityBus, and Sonoma County Transit.


Clipper is being used by nearly half of the Bay Area's public transit riders. You too, could be one of them. To order a Clipper card, visit clippercard.com.


For more information on Clipper's introduction to these four transit agencies, visit countyconnection.com, wheelsbus.com, trideltatransit.com, and westcat.org.

WHEELS Service on Labor Day, September 7th

Posted on September 4, 2015 at 6:30 PM Comments comments (0)

WHEELS will run a Sunday schedule on Labor Day, September 7th. Customer service will be closed.

County Connection, WHEELS, Tri Delta Transit, WestCat Prepare for Clipper!

Posted on September 1, 2015 at 12:45 AM Comments comments (0)

It's taken long enough for County Connection, WHEELS, and Tri Delta Transit to implement Clipper Card as a way to pay your fare, but the wait is almost over.


Some riders have already noticed Clipper Card scanners at the entrance of some buses, but don't try to scan your card yet. Currently undergoing testing, County Connection, WHEELS, Tri Delta Transit, and WestCat will all implement Clipper at the same time.


County Connection will introduce three new fare instruments for use on the Clipper Card: the 31-day East Bay Value Pass for $60, the 31-day East Bay Value Express Pass for $70, and the Day Pass Accumulator. 


Since express buses of County Connection cost 25 cents more than regular routes, riders who use both express and normal buses should either buy the 31-day East Bay Value Express Pass, or keep an additional 25 cents handy on their Clipper Card and buy the 31-day East Bay Value Pass for $60.


The Day Pass Accumulator will automatically be stored and recognized on your Clipper Card. The first time you ride the bus in a day, the fare is $2.00. The second time you ride that same day, the fare is $1:75. After that, all trips are free for the rest of the day. The Day Pass Accumulator resets after one day.


You can purchase a Clipper Card at https://www.clippercard.com/ClipperWeb/getTranslinkOrderCard.do. For more information on Clipper for County Connection, visit www.countyconnection.com.

WHEELS Service Changes In Effect August 22nd

Posted on August 11, 2015 at 2:25 PM Comments comments (0)

On August 22nd, several regular and school-focused WHEELS bus lines will be changed. 


Line 10:

The westbound 2:25 PM trip on Line 10 has been adjusted, starting at Neal/First time point, to better accommodate Amador Valley High School's Bell Schedule. The 2:25 trip will reach East Dublin/Pleasanton BART at 3:23 PM.


Line 12 & 12X:

Certain trips, as well as trips beginning at Airway Park & Ride, have new schedules on the 12 and 12X.


Line 54:

The 5:36 AM trip on Line 54 has been discontinued.


Line 70X:

The 70X has been modified so that buses running from Dublin/Pleasanton BART to Pleasant Hill BART in the morning will bypass Walnut Creek BART, and buses from Pleasant Hill to Dublin/Pleasanton will bypass Walnut Creek in the evening. This is to improve on-time performance.


Line 501 (School Bus):

To establish service for Dublin High School's After-School Program, an extra PM trip has been added to Line 501.


Line 503 (School Bus):

Route 503's PM schedule has been altered to accommodate Wells Middle School's and Dublin High School's new bell schedule, and provide the two schools with separate trips. The 502 has also changed its 5:30 PM trip to 5:00 for Dublin High's After-School Program.


WHEELS riders are advised to check the schedule for Lines  3, 10, 12, 54, 70X, 501,502, 503, 603, 607, 609, and 610, as some schedules have been affected. For more info, visit www.wheelsbus.com.

WHEELS Bus Detours During Pleasanton First Street Party

Posted on August 1, 2015 at 1:20 PM Comments comments (0)

During the Pleasanton First Street Party on August 5th, WHEELS Bus Lines 8 and 10 will be detoured, starting at 4:00 PM. Click on the route numbers for more information. 

WHEELS Forward: Planning our Next Generation of Transit

Posted on July 11, 2015 at 3:00 AM Comments comments (0)

Livermore Amador Valley Transit Authority (LAVTA), the operator of WHEELS and Tri-Valley Rapid, is planning for the next 25 years with WHEELS Forward.


WHEELS Forward is a comprehensive planning effort that evaluates transportation demand to improve transit for Tri-Valley Residents. High-transit demand would be evaluated to help provide better service for the next 25 years.


The population characteristics of lines and employment density will help plan for the future. Travel patterns will also be evaluated. The study will also identify service gaps and places that need more transportation than current lines.


Most importantly, WHEELS Forward will provide a "blueprint" LAVTA will be able to rely on through 2040. LAVTA is committed to a more user-friendly transit system that will provide reliable coverage to a growing number of riders across the Tri-Valley.


LAVTA encourages people to leave a comment about WHEELS Forward and gain input as the project goes on. 


For more information, and to leave a comment to WHEELS, visit www.wheelsforward.com.

Normal WHEELS Sunday Schedule on Memorial Day

Posted on May 22, 2015 at 10:45 PM Comments comments (0)

WHEELS will operate the normal sunday schedule on Memorial Day, May 25th. For more information, visit http://wheelsbus.com/.